FAQ - Frequently asked Questions
Ordering
What size should I buy?
If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products.
Can I cancel my order?
We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.
Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.
Why is COSCA exports so expensive?
Quality over quantity.
Storytelling over meaningless content.
Craftsmanship over fast fashion.
We believe in reasonable pricing. A hoodie that costs 129€ is not cheap, but it’s not expensive either if you look at our quality. We sourced organic French terry cotton, only work with fair and sustainable manufacturers in Portugal, have huge detailed embroidery on some of our garments and heavy 465 gsm. Our garments will last for a long time, and we only produce things we can be proud to have cosca written on and we hope you can see and appreciate it.
"If the quality is there, the consumer will want it, buy it and pay for it" – Frank Perdue
Shipping, Returns & Exchanges
What is the shipping policy?
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
Get in touch
Have questions about your order, or a general enquiry?